KAH COVID-19 POLICY

• WE ARE ASKING CLIENTS TO RESCHEDULE THEIR APPOINTMENTS IF THEY:
  • Have a fever, cough, shortness of breath, or are sick.
  • Have recently been outside the country or to a location where the virus is known to be prevalent.
  • Have come into contact with someone who has the virus.

• WE ARE SEVERELY RESTRICTING DR. DUGAS’ PHYSICAL PROXIMITY TO CLIENTS.
  • Due to his age and extensive medical history, Dr. Dugas will be confined to the technical areas of our facility and will not be available for direct, in-person communication.
  • Please keep your phone with you so Dr. Dugas may contact you with any questions or concerns he may have during your pet’s exam.

 

• WE ARE OFFERING SEVERAL “CURB-SIDE” SERVICES, INCLUDING:
  • Curb-side pet pick-up and drop-off for your appointment.
  • Curb-side delivery of pet supplies, prescription medications, food, etc.
  • Curb-side payment for all goods and services (we will also accept payment over the phone).

 

• WE ARE IMPLEMENTING “SOCIAL DISTANCING” MEASURES, INCLUDING:
  • Maintaining a distance of at least 6 feet away from others.
  • Refraining from all physical contact, including handshakes, hugs, and “fist bumps.”
  • Keeping social interactions as brief as possible.

 

• WE ARE FURTHER ENHANCING OUR CLEANING AND SANITATION PROTOCOLS, INCLUDING:
  • Disinfecting all surfaces continuously throughout the day.
  • Installing extra hand sanitizing stations throughout the hospital.
  • Removing all communal bins, treat jars, magazines, pamphlets, business cards, etc.